Kathy Lewis
Sr. Project Manager
ING
The AMS team is interested in more than developing courses. They are highly committed to results. Our facilitator Drew developed tools
to assist us in transferring the learning content to our everyday activities
and making a difference. We conducted preliminary external customer surveys
prior to developing the training program and received mixed results. We are
now tabulating the results for Q1 2004 and are seeing a marked improvement. Our internal processes are improving as well, as our internal customers
become introduced to CRM. AMS is responsive to our needs. We are confident
that any member of their team is available when we need them. With AMS we
don’t just get a trainer, we get a professional resource."
Susan
Cunningham
Corporate
HR Director
Munters Corporation
"The experience was a
positive one, from the initial meetings, through the need assessment and
contracting process, through the final day of the engagement. Bob Wysocki,
your senior consultant who worked directly with us, is a top-notch
management consultant. He led our team through the CMMI planning and
initiation phases with great success. We are delighted with the results and
are well on our way to full implementation."
L. Diane Juhas
QA Manager
BCBS of MA
"The Leadership Skill Survey Tool helped
me to align my employees development plans with our internal training
curriculum. The simplicity of the tool was surprising, yet the
output was quite robust. I will continue to use this tool within
our employee development activities."
Drew Boyd
Training Manager
ADP Solutions
"AT&T would like to thank the team at AMS for their dedicated service
and commitment to excellence. AMS consultants have been working
with two divisions in our Global Services division and since they became
involved we have reduced turnover, increased productivity and overall
moral of the staff. The objective of this engagement was to
produce "quality" based tools and methods for decision making and risk
analysis, the outcome has resulted in better management practices in
general and our ability to apply the new skill sets to multiple
activities in the business unit. I would highly recommend AMS as
they have proven to be one of our best professional services providers."
W. Pearl Maxwell, Ph.D
Global Services Training Manager
AT&T Global Services
"The AMS team helped us focus our corporate service effort, enhance our
overall service strategy and most importantly drive the service team to
accomplish new goals within the CRM effort."
Susan Cunningham
Corporate HR Director
Munters Corporation
"The technology
infrastructure project that AMS helped us manage against an Indus implementation
initiative would not have completed without the team's expertise. The AMS
team was able to respond to cross-functional issues related to document management
and archived data retrieval with high levels of understanding. Each
consultant on the team was vertically aligned and expert in specific areas of
the implementation. I would highly recommend the AMS team for any
strategic technology project."
David Samuals
CIO
Boston
Edison/NSTAR
"Drew conducted the Team Building seminar which was outstanding.. In fact,
most team members felt it was long overdue, and thought Drew “made” the
class fun and exciting. For me, Drew has been a thrill to work with. He is fair, honest and a “stand up” person."
Tim Kennedy
Western Region Director of Operations
IPC Information Systems LLC
"The team at AMS provided some of the best corporate training we ever received
. The consultants ability to fully
understand our industry and how the PM space was impacted and complimented
by the Business Analyst function was outstanding. I would recommend
the AMS team to anyone seeking a knowledgeable and insightful relationship
with a consulting firm."
Mary Stephani
Manager of Training
Liberty Mutual Insurance
"Pharmacia
Corporation would like to thank the team at AMS in particular Mr. Tom
Flynn for assisting us with the world wide implementation of project
management best practices within our capital project management
function. AMS and Tom have been responsible for helping us shift
to a project based entity, creating a global PMO and writing all of the
supporting processes. Additionally they trained over 1000
employees world wide. I believe that the capital project
management process was one of the core value points that led to multi
million dollar savings on multiple capital projects within our
portfolio. The advice we received from AMS was truly world class."
Rodney
C. Henry
Pharmacia Corporation
Engineering Manager
Global
Engineering PMO
“
The
team at AMS not only helped us to design and roll out a training curriculum
to 15 plants in 5 countries they stood behind the programs and made sure we
could mobilize the global learning department. Their instructors are
experienced and most importantly practitioners who know the real-world
issues associated with globalization, (no pun intended).”
Susan Cunningham
Corporate HR Director
Munters Corporation
"Since we are in our infancy stage of the Project
Management Office, your team’s guidance and philosophies contributed
to how we moved forward. Tom
Flynn was instrumental in helping the Project Managers pass the PMP exam
the first time. Through
Tom’s training classes, Hannaford has started creating methodologies
within IT that are being used on most projects. We would highly recommend Advanced Management Services for any
project management consulting, methodology build out or training
project. You were a
pleasure to deal with and very experienced in helping guide us through
this process."
Kathy
McGuire
PMO Leadership Team Lead
Hannaford Brothers
"The AMS team was able to effectively coordinate our offshore
efforts while producing a comprehensive measurement system for our
vendors performance. The AMS consultant was diverse in his
understanding of the offshore marketplace and quite able to offer
experience from both sides of the relationship equation."
Eso Gacanin
Business Development Officer
The World Bank, Southeast Europe Enterprise Development
“The efforts that AMS and their team set forth were most valuable to the
university.
Without the professional project planning and
assistance with process development I am quite certain we would have failed
with our efforts to create a true customer facing event.
All of our vendors, exhibitors and presenters
were quite satisfied and have agreed to return next year.
I would highly recommend the AMS staff to anyone
seeking advise on conference or event management.”
Mark
Gould
Director
of Corporate Education
Boston
University
"I would highly recommend your firm to
anyone seeking a customer focused management consultancy. I have
had the opportunity to work with many consulting firms in my position
and have never seen one so truly focused on customer satisfaction. Your company's willingness to be flexible and creative is overshadowed
only by the firm's ability to deliver quality."
Wendy Dobrindt
Assistant
Controller
Hartford Financial Products
"My group thoroughly
enjoyed the training, as did I. I think the introspection that resulted
from our discussions will be as valuable as any scheduling tool will ever be
because if people can have a clear perspective of the situations that
project management present, they can be far better in human interaction. Human interaction is what creates results in what we do."
Gregory
Sundberg
Operations Manager
JJ Wild, Inc.
"My
expectations for the course were that we would leave with a plan to
study for the test as well as an understanding of what would be on it. As I am sure you know, Tom did an excellent job on both those
areas. As a bonus Tom was
able to shed some "real project management skills" not just
test knowledge. What impressed me was his presence, clarity of
subject matter, ability to keep students engaged, and overall
professionalism. It was unexpected gift.
I hope we are able to engage Tom again for more practical
learning's for our particular business."
JoAnn Martin
Senior
Project Manager
Pitney Bowes
"Phil Ventresca,
Dick Kropp and Tom Flynn have played an integral role in helping us achieve our
organizational development goals. I am confident that the long term results will prove to
be beneficial and critical for this companys continued success. I would be happy to
recommend Advanced Management Services, Inc. to anyone wishing to partner with a
conscientious results-driven team of professionals."
Joseph Alen
President
& CEO
Copyright Clearance Center, Inc.
"The training has been
delivered effectively, comprehensively and with interest to one of the
toughest audiences, hard nosed project managers. A measure of this success
is reflected in the fact that all students (over 50) who have taken the PMP
certifying exam have passed with flying colors.
And, now we are embarking on a BA track to meet the future needs of our
IT department."
Richard Humphrey
Chairman, PM Steering Committee
Westinghouse Government Services Group
"Your staff came on
board to provide a project intervention and risk analysis associated
with critical path deliverables. Each initiative your team was
assigned to represented mission critical items and were necessary to
complete merger activity. All of the AMS staff were competent in
specific areas and worked seamlessly with our transition teams. Your
organizations ability to identify risk, calculate impact and provide us with
mitigation strategies made it possible to execute a much more effective
revised implementation plan. I believe that we could not have
effectively accomplished our goals without the AMS efforts."
Susan Cervassi
Manager Performance/Risk Management
NSTAR
"The
ability that Victor has to fully understand the dynamics of Human Capital
Management from both an organizational and behavioral perspective is impressive.
The depth of the AMS team is vast and the firms ability to grasp and understand
sensitive issues was the key to our project success.
Steve
Patrick
VP Human Resources
GPO
"Their presentation is sophisticated,
thought provoking and humorous. They have the ability to entertain while providing
key messages...the combination of Tom and Phil offers a vast and unique set of real-life
experiences, a key to effective teaching."
Lucy Davis
Director,
Project Management
CIGNA Technology Group
"The tireless effort that you and your organization
provided was invaluable to our team. You proposed clear deliverables and you
accomplished each one in a timely, complete and customer-focused manner.
Your organization met and exceeded our expectations. After working with AMS,
we have learned that 'synergy' is more than a buzzword. It's achievable!
We are now more capable to select vendors and
manage their contracts as well as reducing cost over run on projects.
Additionally, we have improved the relationships
with suppliers and have been able to more effectively
negotiate long term engagements ultimately
reducing the costs associated with bidding and RFP development.”
Jim Galloway
GBU Project
Management Team Leader
Allegheny Power
"As you know, I was anxious that we
would be addressing more theoretical issues in our workshop and not incorporating them
into daily practical issues. You clearly bridged the gap and opened up the thought
process on many of the ideas presented."
Richard Grassis
Vice
President of Marketing
RISO, Inc.
"Mr. Ventresca and Mr. Flynn were
dynamic and powerful facilitators, capable of presenting material and new philosophies to
our management team."
Bryan Elliott
Human
Resources Manager
LMI
"I feel your group needs assessment,
discussion of priority issues and use of the Pareto Analysis really made the staff feel
bought into the training process... We have implemented several of the steps you
recommended, and am pleased we were able to work together to develop such a concrete
action plan."
Tracey Armstrong
Customer
Service Manager
Copyright Clearance Center, Inc.
"AMS exceeded the expectations of our
employees, keeping the audience interested and providing useful information for
implementation in their everyday work."
Edward Libbey
President
Whatman Inc.
"The employees attending Mr. Ventresca
and Mr. Flynn's class showed a post-assessment group average increase of 15 standard score
points which would reflect an average 22% change. We are very pleased with the
results of the seminar, and expect continued growth as time goes on. The
presentation you gave was not canned, but fluid, vibrant and effective."
Tony Cannistraci
Chief,
Education Branch
Internal Revenue Service
"Thank you for your outstanding
presentation. I am confident that with your ability to service your clients as well
as you did with NHD, your business will continue to move forward."
Kate Costedio
Director of
Human Resources
NHD Stores
"Based on feedback from the attendees,
your course was the favorite of the certificate program. It was well run, the
concepts/techniques were applicable to real life, and administratively well
organized."
Beth Cennami
Learning
& Development
NYNEX (Bell Atlantic)
"Everyone
that took the class had nothing but praise and awe for Tom’s teaching
and his knowledge of Project Management. I would (and in fact have) recommend Tom to any person or
organization that is looking for an energetic, fun, professional and
extremely knowledgeable Project Management instructor."
Greg
Brown
Project Director
Westinghouse
"The AMS team was
instrumental in assisting us to manage and improve the off shore development
projects required of our group. We were able to work more effectively with
our partners and ultimately provide our customers with a better quality
product."
Marty Holmes
Manager of
AARCO
State Street
Bank
"Our associates have shown great
enthusiasm toward the new systems and procedures. Corporately, we have experienced
measurable sales growth which I feel is directly related to the systems, procedures and
training that your company is providing."
Fred Hilton
President
Pinnacle Brokers
"The
"Transaction Factory" platform, technology and process design project that AMS
assisted with was a great success. Because of the external team's expertise
we were able to create a proprietary platform that interacted with our
publishers document management programs. This allowed us to share and
access archived rights information timely and accurately while maintaining both
financial and regulatory compliance. The implementation was SOX aligned
and proved to be a best in class application for two predominant publishers who
ended up embracing our technology. We could not have done this well
without the AMS team."
Dan Castengay
IT Project Manager
Copyright Clearance Center
"The
training we received from the AMS team was insightful, current and tailored to
our environment/industry. Because of the training we have been able to
improve and sustain performance within the IT PM department.
Bill McGuire
Director of Training
Abbott Laboratories